Terms of service
OVERVIEW
Welcome to EUStoves.com.
The terms “we”, “us” and “our” refer to EUStoves.com.
EUStoves.com operates this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”) provided to you, the customer.
Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when using our Services. Please read them carefully, as they include important information regarding warranties, liability, and your legal rights.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK].
If you do not agree, you must not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you confirm that you are at least the legal age in your country of residence, or that you have obtained consent from a legal guardian if required.
To access certain features or place an order, you may be asked to provide information such as your name, email address, billing details, payment information, and shipping address. You confirm that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer or assign your account to another person without our written consent.
SECTION 2 – OUR PRODUCTS
We make every reasonable effort to display product descriptions, specifications, and images as accurately as possible. However, product colors, finishes, or appearance may vary depending on screen settings or device type.
We do not guarantee that product descriptions, images, or specifications will be completely error-free or that products will exactly match online representations.
All product descriptions, availability, and pricing are subject to change at any time without notice. We reserve the right to discontinue or limit quantities of any product at our discretion.
SECTION 3 – ORDERS
By placing an order, you submit an offer to purchase products from EUStoves.com.
We reserve the right to accept or reject any order for any reason.
An order is considered accepted only after payment is received and an order confirmation is issued. Once accepted, orders may not be canceled or modified unless explicitly stated in our Refund Policy [LINK].
If we need to cancel or modify an order, we will attempt to notify you using the contact details provided.
All purchases are intended for personal or household use unless otherwise agreed in writing.
SECTION 4 – PRICES AND BILLING
All prices are displayed in the applicable currency and are subject to change without notice.
Unless stated otherwise, prices do not include shipping costs, customs duties, import charges, or applicable taxes such as VAT.
You agree to provide accurate payment and billing information and authorize us to charge the provided payment method for the total order amount.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by couriers, customs authorities, force majeure events, or circumstances beyond our control.
Risk of loss transfers to you once the order is handed over to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on EUStoves.com—including text, images, graphics, logos, videos, product descriptions, and layout—is the property of EUStoves.com or its licensors and is protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only.
Any unauthorized use, reproduction, or distribution of our content is prohibited.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available.” We are not responsible for the functionality, accuracy, or availability of such tools.
Use of third-party tools is at your own risk and subject to the provider’s terms.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites.
Accessing third-party websites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
EUStoves.com is powered by Shopify.
However, all sales and transactions are made directly between you and EUStoves.com.
Shopify is not responsible for any products, services, damages, or disputes arising from purchases made through our store.
SECTION 10 – PRIVACY POLICY
Your personal data is processed in accordance with our Privacy Policy [LINK] and Shopify’s Privacy Policy.
By using our Services, you consent to the collection and processing of personal data as described therein.
SECTION 11 – FEEDBACK
By submitting reviews, comments, photos, or other content (“Feedback”), you grant EUStoves.com a non-exclusive, royalty-free, worldwide license to use such Feedback for marketing and promotional purposes.
You confirm that your Feedback does not violate any third-party rights.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions related to product information, pricing, or availability at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful, harmful, misleading, or abusive purposes, including but not limited to hacking, spamming, data scraping, or intellectual property infringement.
Violation of these Terms may result in termination of access.
SECTION 14 – TERMINATION
We may terminate or suspend access to the Services at our discretion without notice.
All obligations incurred prior to termination remain enforceable.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available”, without warranties of any kind, except where mandatory consumer protection laws apply.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, EUStoves.com shall not be liable for indirect, incidental, or consequential damages arising from the use of the Services or purchased products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless EUStoves.com and its partners from claims arising out of your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in full force.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and EUStoves.com regarding the use of the Services.
SECTION 20 – ASSIGNMENT
You may not assign your rights under these Terms without our written consent.
SECTION 21 – GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of the European Union and the country where EUStoves.com is legally established.
SECTION 22 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
SECTION 23 – CONTACT INFORMATION
For questions regarding these Terms, please contact us at:
EUStoves.com
Email: info@eustoves.com
Business name: VK Export Ltd
Address: Skopie 65 str. Plovdiv 4000 Bulgaria
Phone: +359 878 940 024
Business registration number: 201424242
VAT number: BG201424242